Booking
Booking can be done via
- Whatsapp: +65 8157 2447
- Email: hello@hanakoluxuries.com.sg
Confirmation is upon full payment only
Payment can be done via bank transfer or PayNow to our Uen
Getting there
2 Keppel Bay Vista, S098382
You may park at the underground carpark @Keppel Bay
Harbourfront MRT. It’s roughly a 20 minute walk if you decide to take public transport
Time
15 minutes before your charter starts
Yes, only light decorations are allowed
Please let us know early so we can arrange for you to come 30 mins earlier to decorate
We will send you the Captain’s contact before the charter. Please contact him once everyone has arrived
Keppel Bay Lobby, outside Prive
There will be no extension to charter timing
Activities & Decoration
Cut off time is 7pm
Yes, we have rods available for rent (update in advance)
Allowed
- Banners (using string)
- Electric candles
- Lights (LED battery operated)
- Balloons
- Scotch tape/Blue Tac
Not Allowed
- Tape or stickers that leave stains
- Open fires (candles etc)
- Confetti/Party poppers
- Very large decorations
Food & Beverage
No. We have BBQ packages and drinks can be bought onboard (subject to availability). Guests are welcome to bring along their own food/drinks as well as there is no corkage fee
Yes, but guests have to pick up the food themselves
No. If you would like ice delivery ($20/18kg), do let us know 1 day in advance
It’s a 54cm electric grill
Please bring along necessary cooking tools. Charcoal is not required
The BBQ will only commence when the vessel is safely anchored or berthed
Facilities
Yes, but depends on the size of the cake
Yes, you may connect to our outdoor and indoor system
No. Please bring along your own disposable cutlery
Yes, we have both adult and child life jackets
Charter Queries
Yes, they are
Pets are only allowed on Why Knot 2. Please bring along a life jacket for your pet and inform us beforehand
Yes, but surcharge may apply depending on destination
We do not provide wifi. You should still be able to receive data, but connection is not too strong
Yes, but only at the back once the yacht has stopped moving.
Regardless of the weather, please proceed to Keppel Bay Marina unless otherwise informed. In the event of light drizzle, the yacht will still set sail.
In the event of heavy rain or otherwise dangerous conditions, the yacht charter will be delayed until it is possible to move out OR rescheduled in the case of incessant heavy rain. Our team will be in contact to determine the outcome. No refunds will be provided due to weather conditions.
Cancellation/Rescheduling Policy
- Free cancellation/rescheduling allowed 15 days or more from confirmed charter date
- For cancellations made 7 – 14 days from confirmed charter date, 50% charter fee will be forfeited
- For cancellations made less than 7 days from confirmed charter date, 100% charter fee will be forfeited
- No rescheduling allowed within 14 days of charter date